Simply look for the logo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' total $199 or more, your order ships FREE on most eligible orders!
Free Shipping Details
Enjoy FREE shipping on most small box orders over $199. This offer is valid only in the contiguous U.S.
Please note that this offer does not apply to:
- Boards
- Aluminum booms
- Board bags
- Sails
- Masts
- Oversized items
- Windsurfing boards other than Simmer
- Boards on sale
- Some closeout products
- Used equipment
Certain conditions may apply. Shipping charges may still apply even if free shipping is indicated.
FREE SHIPPING ON MOST SIMMER STYLE PRODUCTS
Shipping Information
Most orders ship within 48 hours from the date of purchase (excluding weekends and holidays). Small items are typically shipped from our Maryland warehouse, while fins, sails, boards, booms, and masts are shipped directly from the distributor. Orders are delivered via FedEx, USPS, UPS, or DHL, depending on package size, weight, and delivery location. A shipping confirmation email will be sent once your order leaves our warehouse.
Boards (Continental 48 States)
Boards ship by quote. Please call us for a quotation and shipping options. Boards can be delivered to a nearby major airport freight facility or door-to-door. Shipping costs can range from $150 to $600. All Simmer boards ship for free to the USA and Canada.
For shipping to Canada, please contact us first. Shipping to Canada is not available for most large items (board, sail, boom, mast) other than Simmer.
Oversize Items
The following prices are indicative and not final. Most oversized items ship by quote. Please contact us for a quotation.
- Double & Triple Board Bags: $95
- Single Board Bag: $45 (depending on the model)
- Sails up to 6.6m: $40
- Sails 6.6m & Larger: $100 (All Simmer sails ship for free)
- Masts up to 430cm: $40
- Masts 430cm and Longer: $80
- Booms up to 174cm: $40
- Booms 175cm - 199cm: $60
- Booms 200cm and Longer: $100
We offer a few different shipping methods, please see the different methods listed below:
|
Order Amount
|
Ground
|
2Day
|
up to $30.00
|
$4.99
|
X
|
$30.01 - $89.00
|
$6.99
|
X
|
$89.01 - $100.00
|
$8.99
|
X
|
$100.01 - $150.00
|
$9.99
|
X
|
$150.01 - $199.00
|
$12.99
|
X
|
Over $199.00
|
Free
|
X
|
SUP board - Windsup - Kona
|
By quote
|
X
|
What is a Direct from Distributor Item?
A direct from distributor item is a product available on our site that is shipped directly from the distributor.
Shipping methods and costs for these items vary based on the total cost and size of the item. If an item is out of stock, our Customer Service department will notify you.
International Shipping Information
Please email [email protected]. In order to supply you with an accurate quote, please indicate what you will be ordering and provide a complete shipping address. *For international orders you are responsible for all import duties and taxes your country may charge.
Damages
It is very important that you inspect your package at the time of delivery. If you notice any damages to the box or, more importantly, to your board, you must note any damage on your bill of lading. This allows us to make a claim with the shipper. If damages are not noted on your bill of lading at the time of delivery, we may not be able to make a claim. If you have received a damaged shipment please contact us by phone 202.531.1100 or email within 48 hours of delivery to start the claim process. Claims will not be accepted after 48 hours. In the unlikely case, your board is catastrophically damaged you may refuse the shipment and you will be fully refunded once we receive your order back from the shipper.
Minor Damages
Customers who experience minor damages during shipping may have their board repaired. We will pay for the repair up to 10% of the board’s cost. To qualify, we must receive digital photos of the damage and a quote for the repair ahead of time.
Boards damaged from shipping can be refused from shipper:
All damage claims must be made within 2 days of receipt of shipment. Damage claims must be documented with pictures and unused. Board claims will not be accepted if boards have been ridden.